Return & Refund Policy
At Farida's Garden, customer satisfaction is important to us.
Returns
Due to the nature of our herbal teas, coffee blends, and wellness products, we cannot accept returns of opened or used products for health and safety reasons.
If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery.
Refunds
Approved refunds will be issued to your original payment method after your request has been reviewed.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us with:
Your order number
A description of the issue
Clear photos of the product and packaging
We'll work with you to resolve the issue as quickly as possible.
Order Cancellations
Orders may be canceled before they have been processed for shipment. Once an order has shipped, it cannot be canceled.
Contact Us
If you have questions about returns or refunds, please contact us using the Contact page or the phone number listed on our website.
Thank you for choosing Farida's Garden.